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Silver Art Studio does not accept returns unless the product is received damaged or defective.
1. Return Conditions
A return will be accepted only if:
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The issue is reported within 48 hours of delivery
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Clear photos/videos of the damage are submitted
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Our team verifies and approves the return request
2. How to Request a Return
Contact us at:
Email: sssartstudio58@gmail.com
Please include:
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Order ID
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Photos or videos of the damaged product
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Unboxing video (recommended for quicker approval)
3. Return Shipment
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After approval, Silver Art Studio will arrange the return pickup.
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The customer must ensure the product is securely packed with all original packaging.
4. Replacement Policy
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After receiving and inspecting the returned product, we will:
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Ship a replacement, or
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Provide a refund if a replacement is unavailable
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5. Items Not Eligible for Return
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Used or worn items
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Items damaged due to customer handling
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Products without original packaging
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Items returned without prior approval